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Free ITSM Training
ITSM Foundation Overview
Welcome to Master of Project Academy (1:19)
Develop your Mastery (0:40)
Introduction and Content of Free ITSM Course
Overview of the Service Lifecycle (3:52)
Service Strategy-Scope (4:08)
Service Strategy-Objectives (3:21)
Service Design-Scope (4:06)
Service Design-Goals (2:23)
Service Design-Objectives (3:04)
Service Design-Business Value (2:38)
Service Transition-Scope (3:17)
Service Transition-Purpose (2:35)
Service Transition-Goals (1:57)
Service Transition-Objectives (2:13)
Service Transition-Business Value (3:06)
Service Operation-Scope (2:11)
Service Operation-Objectives (1:09)
Service Operation-Business Value (1:58)
Continual Service Improvement (CSI)-Scope (1:48)
Continual Service Improvement (CSI)-Goals (2:38)
Content & Processes of Service Lifecycle Stages (3:18)
Sandbox - Learn System Project Management to Maximize Project Network Effects.
Sandbox - Actionable Learning curated to retain PM Strategies and Tactics to 5x your career. (0:57)
Sandbox Features (0:46)
Business Strategist Toolkit: MBA-Style Case Studies with Project Plans Introduction (3:05)
Sandbox AI Feature (1:02)
Useful Free Resources, Tips & Tricks from Recent ITSM Foundation Exam Takers
Useful Resources about ITSM Foundation
Tips & Tricks from Recent ITSM Foundation Exam Taker
Join LinkedIn Community & Follow Latest Updates
Supercharge your Project Game with FREE tips and insights on becoming a project management pro with our Blog. (0:25)
Important Notice About Free Courses
Important Notice About Free Courses
Bonus Lecture - Discount for our paid courses
Bonus Lecture - Discount for our paid courses
Service Design-Objectives
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