Free ITIL Training

30 Minutes Free ITIL Training, Learn about ITIL Foundation, 5 Stages of ITIL Service Lifecycle, ITIL processes and more.


Course Description

In this Free ITIL Training of Master of Project Academy, you will get an overview of ITIL® Foundation in 1 hour! 5 Service Lifecycle Stages of the ITIL® Framework are described briefly: Service Strategy, Service Design, Service Operation, Service Transition and Continual Service Improvement (CSI)

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"Designed and led by seasoned industry professionals with a deep well of academic and field knowledge, Master of Project Academy courses guide professionals easily and effectively through certification exams."

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20+ Lectures

1 Hour

FREE-No Credit Card Required

Lifetime Access

100% Online & Self-Paced

Course Completion Certificate

  • Learn ITIL® Foundation Framework briefly
  • Learn the overview of Service Strategy Service Lifecycle
  • Learn the overview of Service Design Service Lifecycle
  • Learn the overview of Service Transition Service Lifecycle
  • Learn the overview of Service Operation Service Lifecycle
  • Learn the overview of Continual Service Improvement Lifecycle
  • Get downloadable handouts and materials during course

ITIL certification is an essential requirement for professionals who needs a basic understanding of ITIL® framework and how it may be used to enhance the quality of IT service management within an organization. This course is most suited for:

  • ITIL® Foundation aspirants
  • IT Managers/Support teams
  • System Administrators/Analysts
  • Operations Managers
  • Database Administrators
  • Service Delivery Professionals
  • Quality Analysts
  • Application Management team/Development team
  • Process Owners/Practitioners

Learn the foundations of ITIL Framework!

You will learn the overview of five ITIL lifecycle stages

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement (CSI)

Disclaimer: "ITIL®" is a registered trademark of AXELOS. And this training is delivered by an accredited ITIL education provider.


  ITIL Foundation Overview
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days after you enroll
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    Handout for the Course
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    Overview of the Service Lifecycle (3:52)
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    Service Strategy-Scope (4:08)
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    Service Strategy-Objectives (3:21)
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    Service Design-Scope (4:06)
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    Service Design-Goals (2:23)
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    Service Design-Objectives (3:04)
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    Service Design-Business Value (2:38)
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    Service Transition-Scope (3:17)
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    Service Transition-Purpose (2:35)
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    Service Transition-Goals (1:57)
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    Service Transition-Objectives (2:13)
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    Service Transition-Business Value (3:06)
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    Service Operation-Scope (2:11)
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    Service Operation-Objectives (1:09)
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    Service Operation-Business Value (1:58)
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    Continual Service Improvement (CSI)-Scope (1:48)
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    Continual Service Improvement (CSI)-Goals (2:38)
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    Content & Processes of Service Lifecycle Stages (3:18)
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    Want to Enroll in ITIL Foundation Certification Training?
  Bonus Lecture - Discount for our paid courses
Available in days
days after you enroll
  • Start
    Bonus Lecture - Discount for our paid courses

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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
Any further questions?
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Meet Your Instructor

Kerim Yuksel
Kerim Yuksel

Kerim leverages his broad international business experience in Europe, combined with deep technical knowledge, refined over 16 years of emersion in the art and science of project management, consulting and entrepreneurship in the IT sector, to manage business and technical teams at one of the biggest software vendors in Turkey. These skills are also ones he shares broadly, not only within the Company, but also in his roles as a keynote presenter, author and acclaimed IT service management trainer.

Kerim studied engineering management and electrical engineering at Istanbul Technical University, ranked as one of Turkey’s best engineering universities, where he received his MSc. and BS degrees.

Kerim has experience in following areas::

-IT Management Consultancy
-IT Service Management
-IT Value Added Services Sales
-ITIL Best Practices